I’ve been often asked where to find questions to an internal communication audit – to surveys and focus groups or interviews. For sure not on the internet – I beg you not to do that. You may find really strange ideas there. With mistakes, unfortunately.
When you’re responsible for the internal communications in your company or would like to improve it, consider preparing the IC strategy. It’ll help you order your internal communications plans, ideas and tools.
I often hear this question. And almost always I get this feeling people hope they’ll hear my deeply hidden magical solution on how to boost internal communications.
In many cases the reason why the implementation of an internal communication (IC) tool failed in a company and, consequently, the employees don’t want to use it, is caused by mistakes made at the beginning of the implementation process.
Having an up-to-date organisational chart on the intranet is a must. And I don’t mean here a chart listing all the employees in a structure of the company (e.g.